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Wood Ministry (“we,” “our,” “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our business, website, or services.
1. Information We Collect
When you use our services, we may collect the following information:
- Personal Details: Name, email address, phone number, billing/shipping address.
- Transaction Details: Payment information, order history, invoices.
- Usage Data: Website browsing behaviour, IP address, device information, cookies.
- Communications: Any messages, emails, or inquiries you send us.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders.
- Deliver products through our courier partners.
- Communicate updates regarding your orders, offers, or support.
- Improve our website, products, and customer experience.
- Send marketing or promotional materials (only if you opt-in).
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal information. However, we may share your data with:
- Courier & Logistics Partners: For order shipping and delivery.
- Payment Gateways: To securely process transactions.
- Service Providers: For IT, analytics, advertising, or customer support.
- Legal Authorities: If required by law or to protect our rights.
4. International Customers
We serve customers in India and internationally. By providing your information, you consent to its transfer, storage, and processing in India, where our servers and service providers may be located.
5. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (subject to legal/business obligations).
- Opt out of receiving marketing communications.
- Withdraw consent for data processing.
7. Cookies & Tracking
Our website may use cookies and similar technologies to improve browsing, analyze traffic, and personalize content. You may choose to disable cookies in your browser settings, but this may affect website functionality.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date 1st Sept., 2025
